simple, sophisticated
communication.

FEATURED PROJECT
The two-page domestic worker employment contract
We created a custom two-page employment contract in plain language for a domestic worker [...]
OUR NEXT WORKSHOP
Our next workshop could be your next workshop.
Get in touch if you’d like us to develop tailor-made training for your team.
We’re teaching an online retailer how to apply the principles of design thinking and plain language to their customer-facing and merchant agreements. Ready for your own design jam?
We’re teaching one of the top law firms in the country to create clear contracts for readers with very little contracting experience and low levels of literacy. Are you ready to start a plain language project?
FROM OUR BLOG
Form design is hard, here’s how to get it right
In form design, if you want accurate answers, you need accurate questions. A single vague question can derail a claim, a contract, or a customer’s trust – as a recent court case involving an insurance form shows.